Tweet
Has anyone recently had issues with DirecTV? Let me tell you what I just experienced so if nothing else at least a few more people will be informed.
I inquired into what DirecTV could give me (package of the correct TV plan and internet) that fit within my budget. I wanted mlb games so I asked about their baseball package. I asked about second year pricing since I told them the only way I'd join up would be if there was no price hike for the second year of contractual service. You have to sign up for two years with them but I wanted to know if I could have that 2nd year at first year prices. They told me no problem. I was told by the representitive over the phone that I'd have both the mlb package and 2nd year same as 1st if I joined up with DirecTV. I was also told that with their internet service (AT&T) my total bill would be $80 a month.
Let me tell you what I actually got a month later (and is not subject to change) 1. NO mlb games as part of my package. 2. NO same year pricing for the 2nd year (as the first). NO internet service. So there I was with three promises broken right away. And with no recourse! I signed their contract thinking I was getting what they promised me over the phone. However, when I informed them of their promises they simply told me to check the contract.
Basically they are liars at DirecTV/AT&T. DO NOT trust them.
I inquired into what DirecTV could give me (package of the correct TV plan and internet) that fit within my budget. I wanted mlb games so I asked about their baseball package. I asked about second year pricing since I told them the only way I'd join up would be if there was no price hike for the second year of contractual service. You have to sign up for two years with them but I wanted to know if I could have that 2nd year at first year prices. They told me no problem. I was told by the representitive over the phone that I'd have both the mlb package and 2nd year same as 1st if I joined up with DirecTV. I was also told that with their internet service (AT&T) my total bill would be $80 a month.
Let me tell you what I actually got a month later (and is not subject to change) 1. NO mlb games as part of my package. 2. NO same year pricing for the 2nd year (as the first). NO internet service. So there I was with three promises broken right away. And with no recourse! I signed their contract thinking I was getting what they promised me over the phone. However, when I informed them of their promises they simply told me to check the contract.
Basically they are liars at DirecTV/AT&T. DO NOT trust them.
Comment